Why Customers Reach Out… But You Still Don’t Get the Job

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of essential trade contractor business websites around the Lower Mainland, and there’s another pattern that shows up all the time: The customer reaches out.The message comes through. But the job still doesn’t happen. When contact … Read more

Why Customers Try to Contact You… But It Doesn’t Go Anywhere

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of essential trade business websites around Vancouver, and there’s a situation that’s easy to miss: Someone actually tries to contact the business…and from their point of view, they think it worked. But on the business … Read more

Why Your Website and Listings Don’t Match (And Why That Costs You Calls)

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of essential trade business websites around Vancouver and the Lower Mainland, and there’s a problem that doesn’t get talked about much — but shows up all the time: Everything exists…but it doesn’t all match. Your … Read more

Why Your Website Works on Desktop… But Costs You Jobs on Mobile

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of essential trade business websites around Vancouver, and there’s a pattern that comes up again and again: Everything looks fine when you check it yourself…but something isn’t working the same way for your customers. Most … Read more

Tap-to-Call Not Working? How Many Jobs Are You Losing?

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of trade business websites around Vancouver, and one of the most common issues I run into is surprisingly simple: Someone tries to call…and it doesn’t quite work the way it should. Not completely broken. Just … Read more

Why Your Website Gets Visitors But No Calls: and why it’s more common than you think

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of trade business websites, mostly around Vancouver, and one pattern keeps coming up: everything looks fine on the surface… but something small is getting in the way right when a customer tries to reach out. … Read more