Why Customers Try to Contact You… But It Doesn’t Go Anywhere

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of essential trade business websites around Vancouver, and there’s a situation that’s easy to miss: Someone actually tries to contact the business…and from their point of view, they think it worked. But on the business … Read more

Why Your Website and Listings Don’t Match (And Why That Costs You Calls)

Welcome back — or if this is your first time here, thanks for stopping by. I look at a lot of essential trade business websites around Vancouver and the Lower Mainland, and there’s a problem that doesn’t get talked about much — but shows up all the time: Everything exists…but it doesn’t all match. Your … Read more